Jargon buster

Broadband for your laptop or tablet. All you need is a USB connection and you can get broadband while “on the go” or “mobile”. This uses 3G/4G technology or the newer, faster 5G.

see Music On Hold

see Multi-Protocol Label Switching

see Media Relay Gateway

Multi-Protocol Label Switching (MPLS) is a routing technique aimed at speeding up and shaping traffic flows across a network. This technique is used within our own Private Wide Area Network (PWAN).

Music On Hold (MOH) is the audio that plays when a live call is paused by an end user.

This is when two or more components are connected allowing resources to be shared between them. 

Network Termination (NT) is the connection of an end user’s Network Termination Equipment (NTE) to a carrier’s line that comes into the premises at the Network Termination Point (NTP).

A Network Video Recorder (NVR) is a computer device that holds software capable of recording video in a digital format to a storage drive.

see Network Termination

see Network Video Recorder

OFCOM are the regulatory body approved by the UK Government set with the task of overseeing all matters within television/radio and telecoms, that ensures fair competition and protects the public for harmful or offensive material.